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Privacy Policy

Last Updated: February 2026

Background

Futurewise Aerial understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, futurewise-aerial.com ("Our Site") and only collect and use your personal data as described in this Privacy Policy. Any personal data we collect will only be used as permitted by law.

Please read this Privacy Policy carefully and ensure that you understand it.

1. Information About Us

Our Site is owned and operated by Futurewise Renewables Limited (company number 07294851), trading as Futurewise Aerial.

Address: 138A Southcote Road, Bournemouth, Dorset BH1 3SW, UK.
Email: [email protected]
Phone: 01202 023963

2. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

3. What Is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the "GDPR") and the Data Protection Act 2018 (collectively, "the Data Protection Legislation") as 'any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier'.

In simpler terms, personal data is any information about you that enables you to be identified. This covers obvious information such as your name and contact details, but also less obvious information such as identification numbers, electronic location data, and other online identifiers.

4. What Are My Rights?

Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

  • The right to be informed about our collection and use of your personal data.
  • The right to access the personal data we hold about you (see Section 9).
  • The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
  • The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold.
  • The right to restrict (i.e. prevent) the processing of your personal data.
  • The right to object to us using your personal data for a particular purpose or purposes.
  • The right to withdraw consent. If we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
  • The right to data portability. If you have provided personal data to us directly and we are using it with your consent or for the performance of a contract, you can ask us for a copy of that personal data to re-use with another service or business.
  • Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

Further information about your rights can be obtained from the Information Commissioner's Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner's Office. We would welcome the opportunity to resolve your concerns ourselves, so please contact us first using the details in Section 10.

5. What Personal Data Do You Collect and How?

Our Site collects certain information automatically, including your IP address, the type of browser you are using, and certain other non-personal data about your computer or device such as your operating system type or version and display resolution.

If you send us an email or submit our contact form, we may collect your name, your email address, phone number, company name, and any other information which you choose to provide. For the purposes of the Data Protection Legislation, we are the data controller responsible for such personal data.

The lawful basis under the Data Protection Legislation that allows us to use such information is article 6(1)(f) of the GDPR which allows us to process personal data when it is necessary for the purposes of our legitimate interests, in this case, the proper operation and functionality of Our Site. If you contact us, you will be required to consent to our use of your personal data to contact you. In this case, our lawful basis for using your personal data will be article 6(1)(a) of the GDPR, which allows us to use your personal data with your consent for a particular purpose.

6. How Do You Use My Personal Data?

Where we collect any personal data, it will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under the Data Protection Legislation at all times.

We may use your personal data to:

  • Respond to your enquiries
  • Provide our services
  • Send relevant communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations

Any and all emails containing your personal data will be deleted no later than 12 months after the subject matter of your email has been resolved and no other personal data will be retained for any longer than is necessary.

7. How and Where Do You Store My Data?

We will store your personal data in the UK and/or within the European Economic Area (the "EEA"). Your personal data will be fully protected under the Data Protection Legislation.

We may store some of your personal data in countries that are not part of the EEA. In such cases, we will only transfer your personal data to third countries whose levels of data protection are deemed adequate by the European Commission, or where appropriate safeguards are in place.

Personal data security is essential to us, and to protect personal data, we take the following measures:

  • Limiting access to your personal data to those with a legitimate need to know and ensuring that they are subject to duties of confidentiality
  • Procedures for dealing with data breaches including notifying you and/or the Information Commissioner's Office where we are legally required to do so

8. Do You Share My Personal Data?

We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions:

  • If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party.
  • In some limited circumstances, we may be legally required to share certain personal data if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

9. How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a "subject access request".

All subject access requests should be made in writing and sent to the email or postal address shown in Section 10. There is not normally any charge for a subject access request. If your request is 'manifestly unfounded or excessive', a fee may be charged to cover our administrative costs.

We will respond to your subject access request within one month of receiving it. In some cases, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

10. How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of Malcolm Davidge):

Email: [email protected]

Phone: 01202 023963

Postal Address: 138A Southcote Road, Bournemouth, Dorset BH1 3SW, UK.

11. Cookies

See our Cookie Policy for details on how we use cookies and similar technologies.

12. Changes to This Policy

We may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection. Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations.